Janine Marin - communications expert
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How to manage negative comments on your social media page with less risk and less stress

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Facebook is all about engaging content, so it’s fitting that it rolled out a new feature: cover videos! Cover videos are Facebook’s latest addition that allow brands to better tell their story. Facebook tested the feature with Netflix for their Narcos page earlier this year, and now have started to roll this feature out to pages globally.

Official Facebook Statement:

We recently started testing the ability on desktop to upload a video as the Page cover. Once a cover video has been created, video will render when people visit the Page.

By making cover video available, we want to help you create more engaging interaction and drive more rich experience for your audience by letting you spotlight your creative content in one of the most prominent space: your Page cover.

The feature is still in early testing, but we expect to roll it out more widely soon. We appreciate your patience and support while we improve on this feature to bring cover video available to you soon.

How the Facebook video cover works

You can add a video cover in the same way you add a cover image. Facebook suggests that cover videos dimensions are 820 x 312 pixels, and be 20-90 seconds long (you can make it shorter, though). The video will then loop according to the duration… a bit like an Instagram boomerang video.

The video will automatically play when someone visits your page. By default the sound will be muted though there at the bottom right-corner there is a mute/unmute option.

This is a valuable tool to promote your events, live video promos and teasers to long-form videos. Just bear in mind that it might not be available to you – yet! Facebook did advise in a support forum that “since this feature is a slow roll-out feature, it may not be available for every person, Page or region. There is not a timeline for if or when this feature may be available to everyone.”

I have two pages and I only have it available on Digital Honey…now to choose the video!

Here are some great examples of public and private brands using Facebook cover videos:

Government pages:

Private brands:

Have you tried the Facebook cover video? If so, leave a link to it below.


GIFs – they’re not only fun to use but also effortlessly engaging on social media, so if you haven’t started to use them, here’s why you should and how to start using them.

Before we get started, what’s a gif and how do you pronounce it. Is it with a hard or soft ‘g’ (i.e. ‘jif)’? Firstly, it’s a contentious topic…many have their opinions, however the inventor of gifs, Steve White, confirmed it should be pronounced ‘jiff’ even though it GIF stands for Graphics Interchange Format. Confusing, we know.

Why you should be using GIFs on social media

​GIFs are a fun and easy way to grab your reader’s attention. What’s more they bring to life an otherwise static blog or social media post and drive higher engagement on social media (for the most part). Wistia ran an experiment on the influence of GIFs on twitter and saw over 25 times the number of media views and 3-5 times the number of likes on tweets that include GIFs​. And it’s not just Twitter – Facebook gets more than 5 million GIFs daily, since it started supporting GIFs in the news feed.

So how should you use GIFs to boost your brand?

More and more brands in the public sector are using GIFs to either tell a story, start a conversation or share information in an entertaining way.

Your GIFs should accomplish two things: It should make customers feel something, and it should make them act.

Use GIFs to:

  • Enrich your content – include GIFs on social media to break up heavy text and capture your reader’s attention.
  • Add humour – make your posts entertaining with GIFs – there are tons of GIFs out there, so the hard work of making a funny GIF has already been done. Also adding a GIF can make your content more relatable to your reader.
  • Boost engagement – all social media newsfeed algorithms have one thing in common: they favour content that people engage with. Using a GIF in the right context to the right audience will definitely help – not hinder – your social media engagement.


However, too much of a good thing can be bad, and the same goes with GIFs – after all, not all posts need a GIF.

Here’s a checklist of what you need to think about before using a GIF:

  • Ensure your GIF aligns with your brand – don’t use it just because it’s trending.
  • Think about how you can use GIFs to educate your audience like using a GIF as a how-to guide on using an app, for example.
  • Make sure it’s quality it terms of content (and fitting in with the right context) and resolution – if someone doesn’t understand it it’s counterproductive.

Now that you have the ins and outs of GIFs, here’s the how to post your own on Facebook

There are three ways to post a GIF, however the caveat with each is that you cannot upload a GIF directly to your page – it needs to be hosted somewhere.

Method #1: share button

  1. Go to http://giphy.com/
  2. Login with your Facebook
  3. Find the gift you want
  4. Hit the Facebook icon below to share the gif on a page you manage
  5. You’re done!

Method #2: Using gif from a library 

  1. Follow steps 1 through to 3 in option 1 above
  2. Copy the URL of the gif you want
  3. Add this to your Facebook post

Method #3: Save a GIF from anywhere

  1. In Google Chrome select the option to ‘Copy Image URL’. If you’re using Firefox, instead look for and select ‘Copy Image Location’. Safari use ‘Copy Image’.
  2. Copy the link (CTRL C) and then paste it into your Facebook status field

And that’s it! Go and get your Gif on – feel free to share your GIF posts below in comments.